Thank you for using GoldFynch for your e-discovery needs. This Policy explains what information we collect, how we collect it, and why we collect information when you use the System. We take your privacy extremely seriously, and we never sell lists or email addresses.
This Policy is effective from March 14th, 2023 (the “Effective Date”).
We may change this Policy from time to time. If there are material changes to this Policy, we will notify you by email (sent to the e-mail address most recently specified in your account) or by means of a notice on this Website. If we make any material changes to this Policy, the changes will apply from the updated Effective Date mentioned above. We encourage you to check this Policy whenever you use our Website and services to understand how your Personal Information is used.
We do not treat the information of any open account differently from that of any other open account. Therefore, if you object to changes we make to this Policy, please inform us; we will in such a case have to terminate your account with immediate effect.
This Policy applies to any Personal Information and Aggregate Data that we’ve collected, or will collect, about and/or from you in the course of your usage of the GoldFynch website and System. Our Terms of Service governs the information and files uploaded by you during your use of the System (“Customer Data”). See the Terms of Service for definitions and details of all three types of data.
We gather information from you in various ways when you use the Website and services. The collected information that is governed by this Policy is of two general types, namely Personal Information and Aggregate Data. As used in this Policy, the term “Personal Information” means information that specifically identifies an individual (such as name, e-mail address, telephone number, address, credit card number, and Internet Protocol (IP) addresses for logged-in users), and demographic and other information when directly linked to information that can identify an individual. “Aggregate Data” refers to information we collect about a group or category of services or Users from which individual user identities have been removed (such as the sort of data that web browsers and servers typically make available, e.g. public IP address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.) For more details of each, along with examples of such data, see their definitions in our Terms of Service (Section 11. "Definitions")
When you use the System, consult with our customer service team, send us an email, or communicate with us in any way, you’re giving us information that we collect. That information may include (but is not limited to) your and your Subscribers’ IP address, name, physical address, email address, phone number, credit card information, operating system, as well as details like gender, occupation, location, birth date, purchase history, and other demographic information. By giving us this information, you consent to your information being collected, used, disclosed, transferred to the United States and stored by us, as described in our Terms of Service (detailed in Section 8. "Customer Data & Privacy") and this Policy.
The following are examples of the sort of information we may collect from you. For more, see our Terms of Service (Section 11.
Information from the use of our Mobile Apps: When you access our System through the web browser of your mobile device or through any future mobile app, we may collect information about the type of device and operating system you use. We may ask you if you want to receive push notifications about activity in your account. If you opt into these notifications and no longer want to receive them, you may turn them off through your operating system. We do not access or track any location-based information from your mobile device unless you have given us permission to do so. We may use mobile analytics software to help us better understand how customers use our application. We may collect information about how often you use the application and other performance data. We don’t collect or link that data with any personally identifiable information.
In general, we use your Personal Information to process your requests or transactions, to provide you with information or services you request, to inform you about other information, events, promotions, products or services we think will be of interest to you, to facilitate your use of, and our administration and operation of, the Website and our services and to otherwise serve you and our users. For example, we may use your Personal Information:
We retain the right to use, reproduce, or otherwise exploit Aggregate Data in any way, including for the purpose of supporting and developing the System, as our sole discretion.
We will share your information with third parties only in the ways that are described in this Policy. We do not sell your Personal Information to third parties.
If your Personal Information changes in any way, we invite you to correct, delete or update it as soon as possible. You can make updates to your profile information by logging into your account on GoldFynch at any time. You can also request changes or access to your information by emailing firstname.lastname@example.org
If you no longer desire our service, you may email email@example.com to delete your account. We will respond to your request within 30 calendar days.
We may send you communications or data regarding our Website and services, including but not limited to (i) notices about your use of our Websites and services, including any notices concerning violations of use, (ii) updates, and (iii) promotional information and materials regarding our products and services. You may opt-out of receiving promotional emails from us by following the opt-out instructions provided in those emails. You may also opt-out of receiving promotional emails and other promotional communications from us at any time by emailing firstname.lastname@example.org with your specific request. Opt-out requests will not apply to transactional service messages, such as security alerts and notices about your current account and services. To stop receiving emails entirely, you would have to deactivate your account. Please email email@example.com from the email address associated with your account with a request to deactivate your account and we will respond to your request within 30 calendar days.
If you are a resident of the EEA, you have the data protection rights listed below:
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
If applicable, our GDPR Data Protection Addendum contains further details about how and why we use your information and how we comply with GDPR requirements.
We have employed reasonable physical, organizational, and technical safeguards to protect information we collect from you to prevent its loss, misuse and unauthorized access, disclosure, alteration, and destruction. In addition, highly confidential personal information such as credit card number and password that we request from you on our Website is protected with encryption, such as Secured Socket Layer (SSL) protocol, during transmission over the internet.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. While we take reasonable efforts to guard Personal Information we knowingly collect directly from you, no security system is impenetrable. It is your responsibility to ensure that you keep all login and user information issued to you by us (“Credentials”) safe and that it is not accessible to unauthorized individuals. Please inform us immediately if your Credentials have been compromised in any manner whatsoever. You will also need to log out at the end of a session and close your browser to protect against unauthorized access. If you have specific needs or obligations regarding any passively-collected Personal Information you choose to include in documents you store on our System, please satisfy yourself that such information is maintained at adequate levels of protection to meet those needs or obligations before you upload it to the System.
If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please email us at firstname.lastname@example.org, or write to us at:
Attn.: Privacy Officer
136 S Dubuque Street
Iowa City, IA 52240