How to Simplify eDiscovery with a 'Managed' Document Review

12 November 2019 by UV eDiscovery managed-review -review

Takeaway: When you’re drowning in data, ask for help from a dedicated document review team. The best ones are highly qualified, experienced and affordable. So, set up a ‘managed’ review today, using next-generation eDiscovery software like GoldFynch.

Even with the best eDiscovery software, you sometimes need a bit of extra help.

The best eDiscovery applications are Cloud-based, need no setup, and are easy to use. But even then, you might not be able to handle eDiscovery review in-house. You’ve got to deal with hundreds (if not thousands) of Word documents, emails, PDFs, and other electronically stored information (ESI). And it’s easy to drown in data.

That’s why a ‘managed document review’ is useful.

Here, you get a team of outside attorneys to review eDiscovery documents for you. The more popular teams are highly qualified, experienced, and affordable.

Review teams will first assess your needs.

They’ll try to understand what kind of help you require, by asking these sorts of questions:

  • How many documents are there in your case?
  • How quickly do you need them reviewed?
  • Will opposing counsel be cooperative or not?
  • Are there subtle nuances to your data?
  • What’s your budget?

Next, they’ll choose a customized approach.

Here are four ways they can help you with your eDiscovery review.

  1. Begin an investigation: They’ll collect email and data from a few custodians. Then they’ll use eDiscovery tech tools to figure out what other documents they’ll need. It’s much like a detective starting with a few core facts and then spotting clues to follow up on. This approach is the quickest and often sets up one of the other ones discussed below.
  2. Process existing data: They’ll review the documents you’ve already collected, and start tagging them. If there’s a lot of initial data, they’ll first cull the excess by removing duplicates, searching for keywords/custodians/dates, etc.
  3. Do a Technology-Assisted Review (TAR): Here, they’ll use advanced software to find responsive files. It studies documents marked as ‘relevant’ and learns what you’re looking for. It then starts pulling up similar documents, scoring them as highly responsive. It’s like how YouTube figures out your taste in videos and then suggests new clips that you might like to watch.
  4. Use a mixed approach (TAR + human review): They’ll do a TAR to find the most responsive documents and give those to their top attorneys for review. They’ll then send the other documents to a less expensive team for review.

Finally, they’ll restructure themselves based on what you need.

For example, you might need a long-term team to stick around a while and perhaps train your workforce. Or, instead, a quickly-assembled temporary team to help with a sudden surge in your caseload. Often you’ll need a mix of both.

‘Managed reviews’ have 4 significant advantages

  1. You’ll never have to turn a client away and risk losing them. Your ‘managed review’ team will step in to help during those more hectic times.
  2. You save money. By outsourcing the less-technical document review process, you free up your team to work on tasks with a higher rate of return. I.e., they get to use their time and skills doing things that only they’re trained to do.
  3. You’re guaranteed a high standard of work. The better review teams follow rigorous, defensible processes and are supervised by expert attorneys.
  4. You’re outsourcing the hassle. You won’t have to worry about putting a team together, making sure they show up on time, or handling personal and logistical issues that might pop up. Your review team takes all of this off your hands.

So, how do you set up a managed review?

Most good eDiscovery vendors can set up a managed review for you. For example, GoldFynch has tied up with Legal Outsourcing 2.0, which is a leader in managed document review. And there’s a ‘managed review’ button within the GoldFynch interface. All you do is click it, and:

  • Legal Outsourcing 2.0 representatives will contact you to learn more about your case.
  • They’ll give you a detailed quote. This will depend on how many documents you need reviewed, how soon you want it done, and the number of attorneys they’ll need to review your data.
  • GoldFynch will share your case with them. It’s done securely and only after you authorize it.

Find out more using GoldFynch to set up a ‘managed reviews.’

GoldFynch does more than set up ‘managed’ reviews.

It’s a fresh, adaptable eDiscovery application with all the features that a discerning small-to-medium size law firm needs.

  • It costs just $27 a month for a 3 GB case: That’s much less–every month–than the nearest comparable software. And hundreds of dollars less than many others. With GoldFynch, you know what you’re paying for exactly – its pricing is simple and readily available on the website.
  • It’s easy to budget for. GoldFynch has a flat, prorated rate. With legacy software, your bill changes depending on how much data you use.
  • It takes just minutes to get going. It runs in the Cloud, so you use it through your web browser (Google Chrome recommended). No installation. No sales calls or emails. Plus, you get a free, fully-functional trial case (0.5 GB of data and processing cap of 1 GB), without adding a credit card.
  • It can handle even the largest cases. GoldFynch scales from small to large, **since it’s in the Cloud. So, choose from a range of case sizes (3 GB to 100 GB, and more) and don’t waste money on space you don’t need.
  • You can access it from anywhere. And 24/7. All your files are backed up and secure in the Cloud. And you can monitor its servers here.
  • You won’t have to worry about technical stuff. It’s designed, developed, and run by the same team. So, its technical support isn’t outsourced. Which means you get prompt and reliable service.

Want to learn more about GoldFynch?