Why Choose GoldFynch as a government organization?

Affordable Pricing

  • Flat-rate and transparent pricing tailored for government budgets.
  • No hidden fees or surprises. Pay as you go.
  • Discounts available for government organizations.

Information Governance and Compliance Made Easy

GoldFynch simplifies handling FOIA requests and ensures compliance with government regulations. Organize, search, and retrieve documents effortlessly.

  • Automated indexing and OCR for seamless searchability.
  • Audit trail to track document handling and ensure accountability.

Secure Cloud-Based Solution

Keep sensitive government data safe with GoldFynch’s robust security measures. Fully compliant with industry standards for data protection.

  • Encrypted data storage and transfers.
  • Multi-factor authentication for secure access.
  • ISO and GDPR compliance.

Additional Features

  • Advanced Search Capabilities

Quickly locate critical information using metadata filters and keyword searches.

  • Collaboration Tools

Share cases securely with team members for free and manage access permissions.

  • Export and Production

Deliver FOIA responses in multiple formats while maintaining data integrity.

  • Special Pricing for Public Sector Teams

Cost-effective plans and multi-year discounts tailored for government institutions.

  • Search-Ready Scanned Files with OCR

Uploaded scanned documents and image-based PDFs are automatically converted into searchable text—no extra software needed.

  • One-Click Tagging from Search Views

Apply tags straight from your search results to quickly group, filter, and manage related documents.

  • Full Email Archive Support

Upload, view, redact, and convert .pst and .mbox files—emails, attachments, metadata, and family relationships will stay preserved.

  • Bates Labeling & Load File Productions

Produce court-compliant files with customizable Bates stamps and load files. Everything stays in-platform—no plugins or third-party tools.

  • Training and Certification Included

Access a free, self-paced training course with optional certification to onboard your team and standardize internal workflows.

  • Friendly, Informed Support

We understand government document requirements, compliance obligations, and unique workflows. Our email support is fast and knowledgeable.

Frequently Asked Questions

  • Do you provide onboarding or training materials?

Yes—we offer a no-cost training course and certification here to help your team hit the ground running. You can also book a free live demo if preferred. We also have detailed documentation and help articles

  • We have compliance needs like FOIA, CCPA, FERPA, or SAR. Can you help?

Absolutely. Contact our support team at support@goldfynch.com for guidance tailored to your legal or records-related request.

  • Can the platform handle large volumes of email data?

Yes. We are built to manage extensive email productions. For custom scenarios or bulk data imports, contact us to discuss best practices.

  • Why am I being charged after removing all files from my case?

Charges are based on your selected case size, not the data present in the case. To stop billing, the case and any associated Organization must be deleted.

  • Is there a discount for government or education use?

Yes—multi-year plans come with a 10% discount for qualifying public sector institutions. Eligibility requires a domain from a recognized government or educational body.

  • How do I update payment or banking details?

You can change your payment information from your account dashboard. For alternate methods like ACH or institutional billing, contact us at support@goldfynch.com.

  • Who do I contact for billing-related questions?

Reach out anytime at support@goldfynch.com or use our contact form.

  • Which file formats are supported?

GoldFynch supports PDFs, Word documents, .pst/.mbox email archives, images, and more. Non-searchable files and images are automatically processed with OCR for indexing.

  • How is our data secured?

All files are encrypted during storage and transfer using bank-grade encryption. Access logs and user permissions keep everything compliant and protected. We also offer two-factor authentication.

Ready to Simplify Your eDiscovery?

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