How to create a case

How to create a case

Step 1. Log into your GoldFynch account:

• Go to http://goldfynch.com and click on the login button in the top-right corner of your screen

• You can also go to http://goldfynch.com/app/ and log in using your registered email address and password

Step 2. Open the case creation screen

If this is your first time on GoldFynch, you will see a popup screen that looks like this:

• Click on the Create a Free Case button

Or, if you’ve opened GoldFynch before, your will see a screen like this:

• Click on the +New Case button.

Step 3. Enter a name for the case into the text box

Step 4. Select a case plan by dragging the slider to the left or right

Step 5. Choose a time zone for the case. By default it detects the local time zone from your browser. Note that this cannot be changed after the case is created

Step 6. If you have selected a premium plan and haven’t set up a payment method yet, you will need to now. Note that this step isn’t required for the free plan

Step 7. Click on the Create Case button once you have chosen a plan, time zone and case name

More information on case sizes and prices can be found on the Case Overview Page