Creating a case just takes 3 quick steps.

How to create a case

Step 1. Log into your GoldFynch account:

GoldFynch.com login


Default GoldFynch login page


Step 2. Open the case creation screen

If this is your first time on GoldFynch, you will see a popup screen that looks like this:

Welcome popup. Click create a free case

  • Click on the Create a Free Case button

Or, if you’ve opened GoldFynch before, your will see a screen like this:

Click on New Case button

  • Click on the +New Case button.


Case creation screen popular plan

Step 3. Enter a name for the case into the text box

Step 4. Select a case plan by dragging the slider to the left or right

Step 5. Choose a time zone for the case. By default it detects the local time zone from your browser. Note that this cannot be changed after the case is created

Step 6. If you have selected a premium plan and haven’t set up a payment method yet, you will need to now. Note that this step isn’t required for the free plan

Create case

Step 7. Click on the Create Case button once you have chosen a plan, time zone and case name


More information on case sizes and prices can be found on the Case Overview Page