Any case can be upgraded to accommodate a larger (or smaller) file volume.
Here’s how to quickly and easily change case sizes.
Note: To change case size for premium cases you will need to have a payment method set up.
1. Navigate to the ‘Settings’ view
- Open the case whose plan you wish to change and go to the ‘Sharing’ view by clicking on the button in the left pane
2. Click on the Change Case Plan
tab
Add a payment method if needed
- If GoldFynch informs you that you don’t have a payment method set up (as in the above image) click on the
Setup a Payment Method
button - Click on the
Add a payment method
button
- Enter your credit card details
- Click on the
Save payment method
button
- Return to the
Change Case Plan
tab
3. Choose a plan
- Choose a new case plan from the drop-down list
- Click on the
Change Plan
button
Note: You’ll be given a confirmation message that the plan has been successfully changed:
Click here to find out about the other ways of setting up payment methods